COVID-19: advice and guidance

From 19 July, England has moved to Step 4 of the roadmap.

Further information on what you can and cannot do.

Everyone should be cautious while managing the risks as cases of COVID-19 remain high.

It’s important to stay cautious and help protect yourself and others:
– Meet up outside or if you’re indoors open windows or doors if you have visitors.
– If you think you might have COVID-19 symptoms, take a PCR test and stay home.
– Wear face coverings in crowded places to help protect others.
– Check in with the NHS COVID-19 app when you’re out.
– Wash your hands regularly and for at least 20 seconds with soap.
– Get vaccinated if you are 18 or over.

Bristol’s Covid-19 Local Engagement Board and One City Partners has published a statement with recommendations following the easing of legal restrictions – read it HERE.

Bristol-based business COVID webinar – free webinar for all Bristol-based retail, leisure, hospitality and close contact businesses; an opportunity to discuss the latest restrictions and support available with council officers:
Thursday 22 July from 5pm to 6pm


Businesses need to ensure a safe and well-structured environment for their staff and customers. Covid Marshals will continue to visit businesses to provide support and guidance.

Letter to businesses from Christina Gray, Bristol’s Director of Public Health
Business guidance from 19 July 2021

Latest Covid-19 Secure Government guidance links

  • Guidance for maintaining records of staff, customers and visitors to support NHS Test and Trace –HERE
  • Guidance for people who work in or run restaurants offering takeaway or delivery services – HERE
  • Shops & branches – HERE
  • Close contact services – HERE
  • Gyms – HERE
  • Create a coronavirus NHS QR code for your business


Please check the grant summary table HERE.

Visit the Bristol City Council website Covid-19 page for all information. If you have any questions about COVID19, re-opening or businesses challenges, please email (Responses will take a maximum of 7 days).


Business Rate Retail Discount – HERE
Furlough scheme extended to 30 September 2021 – HERE
Self-Employment Income Support Scheme (SEISS) – HERE
NHS Test and Trace Support Payment scheme (supporting low income workers whose earnings are affected by having to self-isolate) – HERE
Restart Grant from 1 April 2021 – HERE

New Recovery Loans Scheme: Replacing the Bounce Back Loan and the Business Interruption Loan Schemes, it will offer loans from £25,000 to £10 million up to the end of the year, with the government providing lenders a guarantee of 80 per cent on eligible loans.

Pay as You Grow: Businesses who took out a Bounce Back Loan to help with finance during the Coronavirus pandemic can extend the loans as part of a new scheme called Pay as You Grow. Businesses can pay loans back across a 10 year period, which will reduce the monthly repayments by almost half. More info HERE.

Temporary VAT cut: the temporary VAT cut – from 20% to 5% – for certain sectors like hospitality and tourism, it will remain until the end of September 2021, followed by a 12.5% rate for a further six months until 31 March 2022.

Bristol City Council business e-newsletters
A great resource for insights, ideas and support, we would also highly recommend that you subscribe to receive them.
Subscribe today

Watch out for scam text messages about business grants
Scam messages are being sent offering grants to businesses – the messages start with GOV.UK and end with and include a link to make a claim. Please do not click on the links!
To report any instances, email and the details will be forwarded to the relevant teams.


Advice from the NHS can be found HERE.
Official guidance on the NHS test and trace service for employers, businesses and workers is available HERE.


Businesses continue to face tough challenges and many people are struggling with the uncertainties brought about from the pandemic. There are many mental health support tools available to businesses and individuals. More info HERE.

The Thrive at Work programme, developed by the West of England Combined Authority (WECA), offer free e-learning courses for Managers. ‘Managing Mental Health at Work’ is designed for SMEs (with a maximum headcount of 250) to equip their managers with the confidence and skills to have supportive conversations with their staff about mental health and wellbeing, particularly in these challenging times. Developed in partnership with Mind, the leading mental health charity, the course is free to access (funded by WECA) for SMEs in the West of England.

LEARNING PORTAL – an opportunity to develop your skills for free

For a range of free high quality online courses, from social media to digital marketing and much more, please check the City Centre BID learning portal.


Empty premises
Crime prevention advice for empty commercial premises