COVID-19: advice and guidance


Businesses need to ensure a safe and well-structured environment for their staff and customers. Please see below to access the latest Covid-19 Secure Government guidance links for the retail, beauty services, gyms and food sector, which work alongside current health and safety rules:

Guidance for people who work in or run shops, branches, stores or similar environments – please click HERE

Guidance for people who work in close contact services – please click HERE

Guidance for people who work in or run restaurants offering takeaway or delivery services – please click HERE

Guidance for people who work in gyms – please click HERE

Guidance for maintaining records of staff, customers and visitors to support NHS Test and Trace – please click HERE

To create a coronavirus NHS QR code for your business:

Guidance regarding face coverings – please click HERE (updated 24 September 2020)

Businesses need to carry out a risk assessment and place the COVID-19 Secure poster on display in their shop window or outside their store, visible to customers and staff.

For the Hospitality Sector
Please see below for more guidance and support on how to reopen your businesses safely from Bristol City Council:
Reopening Bristol’s Bars, Pubs and restaurants – Introduction from the Mayor, summary of proposals and examples
How to safely open reopen Bars, Pubs and restaurants – Advice on the actions you need to take to reopen safely

Bristol City Council social distancing posters are available in different languages. To download them, please click HERE.
All local businesses will also receive this letter of support from Bristol City Council.

Support with risk assessment
If you need help with writing a COVID-19 Secure Risk Assessment document, click HERE for some examples.
This generic template, COVID-19 – Returning to the Workplace Risk Assessment, is also available to download.  Please remember to update it for your own business.

AccessAble: Practical support for a return to the ‘new normal’
Top tips about accessible social distancing measures and some of the practical elements to take into consideration – please click HERE.

Zoom webinar: Reopening and operating post-lockdown
A specialist panel, made up of Bristol City Council members and two leading retailers from Bristol city centre, talking through the relevant guidance for non-essential retailers to reopen and operate safely, and what help is available.
Watch it now

Financial support

Bounce-back loan – HERE
Grant – HERE
Business Rate Retail Discount – HERE

On Thursday 24 September 2020, the Chancellor Rishi Sunak announced a series of new schemes for businesses under his Winter Economy Plan. Here’s a summary of the updates and what they mean:

Job Support Scheme: Replacing furlough, the Job Support Scheme allows employees to work a minimum of 33% of their hours. The company pays the employee for this work, and then the government and the company will top up the rest of the pay to 77% of their usual pay. The scheme will start from November and last for six months. Employers do NOT need to have used the furlough scheme to use the Job Support Scheme.

Pay as You Grow: Businesses who took out a Bounce Back Loan to help with finance during the Coronavirus pandemic can extend the loans as part of a new scheme called Pay as You Grow. Businesses can pay loans back across a 10 year period, which will reduce the monthly repayments by almost half.

Loan deadline extension: The deadline for businesses wanting to apply for Coronavirus loan schemes has been pushed back until 30 November 2020. This includes the Coronavirus Business Interruption Loan Scheme, the Coronavirus Large Business Interruption Loan Scheme, the Bounce Back Loan and the Future Fund.

Temporary VAT cut: the temporary VAT cut – from 20% to 5% – for certain sectors like hospitality and tourism will remain until the end of March 2021.

Self Employed Income Support Scheme (SEISS) extended: Self-employed individuals who are eligible for the SEISS grant may be able to receive additional payments, as the scheme has been extended. Click HERE to check eligibility and apply.

More useful information

Business West Trading Through Coronavirus website aims to help businesses navigate their way through the crisis by enabling them to submit questions via a web form, as well as signposting them to vital financial information and resources along with a plethora of practical advice and guidance.

Broadmead BID Manager Steve Bluff was invited to talk on their video podcast: ‘The retail sector and city centre ghost towns‘.

Also, our friends at Bristol City Centre BID have created a useful information hub, which includes all the current and up to date guidance from the UK Government for employees, employers and businesses and much more. Please see HERE for regularly updated information.

Crime support

Good counter terrorism measures have benefits in deterring crime. When you are making plans for the reopening of your business, think about security and build a security review into your ‘to do’ list. For tips from Counter Terrorism Policing UK Protect, please click HERE.

Limit the spread of infection

Advice from the NHS can be found HERE.
Official guidance on the NHS test and trace service for employers, businesses and workers is available HERE.