COVID-19: advice and guidance


Businesses need to ensure a safe and well-structured environment for their staff and customers. Please see below to access the latest Covid-19 Secure Government guidance links for the retail, beauty services, gyms and food sector, which work alongside current health and safety rules:

To reopen, businesses need to carry out a risk assessment and place the COVID-19 Secure poster on display in their shop window or outside their store, visible to customers and staff.  If you would like a colour A4 colour copy, please contact us and we will print one for you.

Guidance for people who work in or run shops, branches, stores or similar environments – please click HERE

Guidance for people who work in close contact services – please click HERE

Guidance for people who work in gyms – please click HERE

Guidance for people who work in or run restaurants offering takeaway or delivery services – please click HERE

Guidance for maintaining records of staff, customers and visitors to support NHS Test and Trace – please click HERE

Guidance from the ICO regarding the Track & Trace scheme and data protection
– please read it HERE.

Guidance regarding face coverings – please click HERE (updated 23 July 2020)

For the Hospitality Sector
Please see below for more guidance and support on how to reopen your businesses safely from Bristol City Council:
Reopening Bristol’s Bars, Pubs and restaurants – Introduction from the Mayor, summary of proposals and examples
How to safely open reopen Bars, Pubs and restaurants – Advice on the actions you need to take to reopen safely

Register your establishment to the new Eat Out to Help Out Government scheme to offer a discount to diners and encourage them to eat at your restaurant from 3 to 31 August 2020.

Bristol City Council social distancing posters are available in different languages. To download them, please click HERE.
All local businesses will also receive this letter of support from Bristol City Council.

Support with risk assessment
If you need help with writing a COVID-19 Secure Risk Assessment document, click HERE for some examples.
This generic template, COVID-19 – Returning to the Workplace Risk Assessment, is also available to download.  Please remember to update it for your own business.

AccessAble: Practical support for a return to the ‘new normal’
Top tips about accessible social distancing measures and some of the practical elements to take into consideration – please click HERE.

Zoom webinar: Reopening and operating post-lockdown
A specialist panel, made up of Bristol City Council members and two leading retailers from Bristol city centre, talking through the relevant guidance for non-essential retailers to reopen and operate safely, and what help is available.
Watch it now

Travel update

Although buses will still be running along The Horsefair and Penn Street, bus stops are temporarily be suspended on The Horsefair and Penn Street until further notice to allow for social distancing. For more information, please click HERE.

Financial support

Bounce-back loan – HERE.
Grant – HERE
Business Rate Retail Discount – HERE.

More useful information

For the Government’s Covid-19 recovery strategy Our Plan To Rebuild, please click HERE.

Business West Trading Through Coronavirus website aims to help businesses navigate their way through the crisis by enabling them to submit questions via a web form, as well as signposting them to vital financial information and resources along with a plethora of practical advice and guidance.
Broadmead BID Manager Steve Bluff was invited to talk on their video podcast: ‘The retail sector and city centre ghost towns‘.

Also, our friends at Bristol City Centre BID have created a useful information hub, which includes all the current and up to date guidance from the UK Government for employees, employers and businesses and much more. Please see HERE for regularly updated information.

Crime support

Good counter terrorism measures have benefits in deterring crime. When you are making plans for the reopening of your business, think about security and build a security review into your ‘to do’ list. For tips from Counter Terrorism Policing UK Protect, please click HERE.

Limit the spread of infection

Advice from the NHS can be found HERE
Official guidance on the NHS test and trace service for employers, businesses and workers is available HERE.